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Revamped Policies

  • Refund Policy

    Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

    The following criteria must be met to qualify for a refund:

    • Product is defective
    • Product is not as described
    • Product must be unused
    • Product must not be damaged

    In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

  • Sale and Clearance Items

    Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

  • Shipping

    In order to return an order, you must contact us first.

    Returns can be mailed to: 28W165 Lakeview Drive Naperville, Il 60564. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

    You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

  • Contact Us

    If you have any questions about this Policy, please contact us.

The terms and conditions stated above was last updated on July 29, 2019.